Last updated: November 6, 2026
La Costa Shade, Inc ("La Costa Shade," "we," "us") sells motorized screens and shades to dealers, distributors, and contractors, and also does business as Apollo Screen & Shade. This policy explains what we collect through lacostashade.com, our order portal, our forms, and our text, phone, and email communications, and how we use it.
Information we collect
- Contact details you give us: name, company, email, phone or mobile number, and business address.
- Business details for dealer applications and accounts, such as trade type, resale information, and order history.
- Messages you send us by text, chat, email, or phone, including your consent choices and the time you made them.
- Basic device and visit data (IP address, browser, pages viewed) collected through cookies and analytics.
How we use it
- To review dealer applications, set up accounts, and process and ship orders.
- To provide onboarding, training, and support.
- To send text messages you have opted in to, as described below.
- To send email you have asked for, and to improve our website and products.
- To meet legal, tax, and accounting obligations.
Text messaging (SMS)
If you opt in, we send text messages from (619) 330-7225. Account and service messages cover order and shipping updates, onboarding and training steps, support replies, and account notices. If you separately opt in to promotional messages, we may also text about new products, pricing and promotions, and dealer program news. Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel, or HELP for help. Consent is not a condition of purchase.
We do not sell, rent, or share your mobile phone number or text messaging opt-in information with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own purposes.
Who we share information with
We do not sell personal information. We share information only with service providers that help us run the business, such as hosting, messaging, email, payment, shipping, and customer-management tools, and only so they can perform services for us. We may also disclose information when the law requires it. Our messaging platform may process your mobile number solely to deliver and support our messages, under confidentiality obligations, and never for marketing by anyone else.
Cookies and analytics
We use cookies and similar tools, including Google Analytics, to understand how the site is used. You can control cookies in your browser settings.
Retention and security
We keep information as long as needed for the purposes above and for legal and accounting records, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.
Your choices and rights
You can stop texts by replying STOP and unsubscribe from email using the link in any message. You can ask to see, correct, or delete your information by writing to us. California residents have additional rights under the CCPA, including the right to know and the right to delete, and we will not discriminate against you for using them.
Children
Our services are for businesses and are not directed to anyone under 18.
Changes
We may update this policy and will post the new date above.
Contact us
La Costa Shade, Inc, 2121 Enterprise St, Escondido, CA 92029
Phone: (888) 717-1393
Email: info@lacostashade.com